Having streamlined board operations can build the board’s confidence in the CEO. With a centralised board management platform, everything is in one place and everyone is on the same page.
Presented by BoardPro
Board management software provides transparency and accountability and relieves much of the board administrative tasks that often become the responsibility of CEOs at not-for-profits and small businesses.
Trust is important between the board and the CEO. Increasing layers of regulation also means that the breadth of stakeholders across the organisation has developed and accountability must be transparent to develop trust across all parts.
“We've all got regulatory obligations as either trustees of charities or board directors,” says BoardPro board member Nigel Scott. “The definition of stakeholders is now quite broad. You've got the staff. You've got customers and different people look for different things. So the load on the CEO and the board to demonstrate that they're adhering to those principles and looking after all stakeholders really needs to be in a centralised place.”
How to keep track
Some decisions can be addressed in multiple meetings. Regulators, directors, chairs and CEOs, some of whom are likely to be volunteers in many organisations, can come and go over the course of the many meetings that might be necessary during the decision-making process. By using the BoardPro technology, conversations recorded by the minutes of the meetings, along with documentation, assigned actions and other business agenda items can be kept in one easy-to-access place to provide accuracy, clarity and transparency.
“If you don't have a system of doing that, then you're putting yourself at risk that something might be dropped or missed,” says Scott.
“Things morph and change over time. I want to be able to track that and read it myself, not rely on one person's memory of it. I want the facts. If I've got a system like BoardPro, that's right at my fingertips.”
BoardPro technology offers centralised communication in a user-friendly way. It takes the tension out of record keeping, helping the CEO to feel confident in front of the board. A centralised platform also means better onboarding and induction of new directors. New directors can read for themselves the past minutes and decisions from previous meetings.
Built for functionality, it’s flexible enough to handle the many jobs that can fall to a CEO in a small business, saving time by providing templates to demystify what good governance practice looks like.
Customer support services can answer queries in minutes and the platform provides a single source of truth for small business and NFP directors to access with a personalised log-in that can collate information across all the boards on which they serve.
“By keeping the continuity, transparency and accountability of record-keeping, documentation, and compliance, all in one place, it builds confidence between the CEO and the board,” says Scott.
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